We are Akili AI
Delivering Digital Transformation with Responsible AI
We are Akili AI
Compliant solutions. Compelling results. Delivered fast.
About Akili AI
Akili AI is accelerating the responsible use of AI in Finance and Business across Africa.
Meet the expectations of a digital generation with seamless customer experiences, faster decisions and more efficient operations. Deliver measurable impact in months, through compliant customer-facing solutions fully integrated into existing operations. Start focused, scale with confidence, and modernise financial services without disrupting the core.
In 2022, a team in the world-renowned African Centre for Technology Studies came together to see how responsible AI can transform Africa. The result was Akili AI, a business founded to demystify AI and help organisations in Africa maximise the opportunities offered by AI in a safe and responsible way.
Our services include opportunity analysis, landscape mapping, policy development, AI audit, through to turnkey AI solution delivery.
Our mission is to serve Africa as the trusted authority for responsible AI through evidence-based policy and regulatory analysis, product innovation and commercialisation and leading-edge skills transfer.
Future Oriented
AI has the power to transform. Our strategy is to support corporate Africa through the AI journey, applying leading AI technologies to unlock value and operational efficiency for the benefit of consumers throughout the continent.
We bring together world-leading expertise in AI, policy and ethics to support our customers adopting the power of AI to make a sustainable digital transformation in operations, competitiveness and efficiency.
Progress through Responsible AI
An AI strategy must be built, not just with a view to where the world is today but also taking into account where the world will be in the future.
We ensure our customers have the tools, processes and capabilities to take full advantage of the benefits AI has to offer in an environment with trust, fairness, data privacy and accountability at its core.
What We Do
Digital Transformation that delivers
Across Africa, business automation is developing fast and customer expectations are rising. Akili AI delivers impactful AI services that address priority business challenges across customer experience, operations and risk. Each solution is designed for real-world deployment, built with governance in mind and delivered in months, integrating cleanly into existing systems and processes to produce measurable results.
Our AI Path
- Digital Customer Experience 24x7
- Local language customer self-help over voice, WhatsApp and social media
- Onboarding and document validation
- Loan provisioning and credit assessment support
- Social media marketing and pre-sales qualification
- AI opportunity assessment
- AI compliance audit
- Ethics frameworks and governance
Our Products
Multi Channel Customer care
Akili Engage
24x7 support and information, over messaging, voice, web and socials, with escalation to the customer care team at any time
Real-time Customer Insight
Akili Insight
Analyse your customer interactions in real time across socials and voice. Measure real customer satisfaction (sentiment) and spot trends as they happen
Compliance and Governance
Akili Assured
Comprehensive AI compliance tools for commercial and custom solutions, including training and audit
Automated self-help
Akili Onboard
Eliminate long onboarding processes for loans, rent and KYC. Automate document handling, information extraction, validation and application of complex business rules.
Pre-Sales Support Agent
Akili Qualify
Intelligent pre-sales agent 24x7. Give your prospects the information they need, when they want it. Provide qualified sales leads to your sales team to close.
Agentic AI Monitoring
Akili Sentinel
Your automated SOC. Monitor threats in real-time, with specific focus on external attacks and data exfiltration
Talk to Akili AI for practical AI services that deliver fast, measurable impact today!
Latest News
Martin Mbaya Talks AI in Finance at UK-Kenya Forum
Akili AI Director, Martin Mbaya, joins industry and government panel to debate the impact of AI on the financial sector, at the UK-Kenya Investment Conference, Nairobi
Akili AI and iLab Partner on AI Research in Africa
Akili AI signs a strategic MOU with iLab at the leading Strathmore University in Nairobi, for collaboration on policy, strategy and research regarding the impact of AI in Africa
Akili AI keynotes Strathmore Business School AI conference
Sponsored by ABSA, the annual event explores the applications, governance and regulatory environment as AI adoption accelerates in African banking
Banking and AI in Kenya
Akili AI, Strathmore Business School and THiNK launch pivotal white paper on the state of AI in the Kenyan finance sector
Banking on AI – The Next African Leapfrog Moment
Akili AI and Strathmore Business School launch pivotal white paper on the successful adoption of AI in Kenyan banks.
Our Blog
Banking the Digital Generation – The Next Frontier of Retail Banking
Generative AI (the technology that underpins tools such as ChatGPT) has the potential to change society. For the first time, these “Large Language Models” are able to undertake tasks that
Banking on AI – The Next African Leapfrog Moment
Generative AI (the technology that underpins tools such as ChatGPT) has the potential to change society. For the first time, these “Large Language Models” are able to undertake tasks that
Banking and AI in Kenya – White Paper
Generative AI (the technology that underpins tools such as ChatGPT) has the potential to change society. For the first time, these “Large Language Models” are able to undertake tasks that
Our Approach
Step 1
Define the approach, processes, standards
Step 2
Identify the wins
Step 3
Artificial Intelligence is more than a technological leap; it’s a transformative force reshaping our world … AI is driving revolutionary changes in healthcare, agriculture, finance, and education
African Union, 2024
Let's Talk About
The Next Big Thing
Our Locations
Nairobi
Johannesburg
Lagos
London